We provide professional BPO, customer support, sales, and digital solutions to help businesses operate efficiently and scale globally. Your Business. Our People. One Extended Team.
Contact Info
+91 99437 30784
info@auraglobalinfotech.com
155/B Back side Royal Enfield showroom Near lion villa Coonoor road Thalayathimund Ooty TN - 643001
Services
WHO WE SERVE
Supporting Businesses Across Key Industries
Customer Support
Dedicated support teams handling voice calls, chat, email, WhatsApp and customer enquiries for UAE and USA businesses. We represent your brand professionally while maintaining consistent service standards and response times.
EnquirySales & Lead Generation
Our outbound teams connect with potential customers, qualify prospects and generate business opportunities through targeted B2B calling, lead generation and outbound campaigns.
EnquiryTechnical Support
First-level technical support covering troubleshooting, ticket management, product assistance, issue identification and escalation, helping your customers receive timely assistance.
EnquiryBack Office & Data Operations
We manage essential operational tasks including data entry, document processing, verification, CRM updates, customer onboarding, order processing and administrative support.
EnquiryAccounting & Business Support
Assistance with bookkeeping coordination, accounting support, invoicing, financial data processing, VAT-related documentation and routine business administration.
EnquiryWebsite Development & Digital Solutions
We coordinate the development of company websites, service websites, landing pages and customised digital solutions, helping businesses establish a strong and professional online presence.
EnquiryRecruitment Process Outsourcing
We source and screen candidates according to your requirements, supporting candidate sourcing, screening, interview coordination, shortlisting and recruitment administration for operational and support roles.
EnquiryOutbound Calling & Business Development
Our calling teams engage prospective customers on behalf of your business across the UAE and USA. We handle structured outbound campaigns designed to introduce your services, identify business requirements and create genuine sales opportunities. Ideal for: B2B services, banking support, accounting services, VAT services, digital solutions, websites and other business offerings.
EnquiryAppointment Setting & Qualified Lead Acquisition
Our teams identify relevant prospects, make the initial contact, understand their requirements and schedule appointments with interested decision-makers. From UAE business owners to USA-based companies, we help your sales team spend more time speaking with qualified prospects and less time searching for them.
EnquiryCustomer Retention & Telemarketing Solutions
Our teams support businesses with follow-up calls, customer feedback, renewal reminders, service updates, satisfaction calls, reactivation campaigns and targeted telemarketing. We help businesses stay connected with their customers beyond the first interaction.
EnquiryReady to Grow With Us?
Our outbound teams are ready to connect your business with the right decision-makers across the UAE and USA. Let’s start the conversation.
We provide professional BPO, customer support, sales, and digital solutions to help businesses operate efficiently and scale globally. Your Business. Our People. One Extended Team.
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