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Customer Support
Dedicated support teams handling voice calls, chat, email, WhatsApp and customer enquiries for UAE and USA businesses. We represent your brand professionally while maintaining consistent service standards and response times.
Aura Global Infotech...
We provide professional BPO, customer support, sales, and digital solutions to help businesses operate efficiently and scale globally. Your Business. Our People. One Extended Team.
Contact Info
Contact Info
+91 99437 30784
Contact Info
info@auraglobalinfotech.com
Contact Info
155/B Back side Royal Enfield showroom Near lion villa Coonoor road Thalayathimund Ooty TN - 643001
Customer Support
Sales & Lead Generation
Business Development
Back Office Operations
Recruitment
Accounting Support
Digital Solutions
Expansion Strategies
Customer Support
Sales & Lead Generation
Business Development
Back Office Operations
Recruitment
Accounting Support
Digital Solutions
Expansion Strategies
Customer Support
Sales & Lead Generation
Business Development
Back Office Operations
Recruitment
Accounting Support
Digital Solutions
Expansion Strategies
Who We Are
Your Trusted Business Support Partner
AuraGlobal InfoTech provides BPO, customer support, sales, lead generation, back-office and digital business solutions designed to help companies operate efficiently and scale with confidence.
From customer engagement and outbound sales to business support and digital solutions, we build dedicated processes and teams around your business requirements.
UAE & USA Market Focus
Supporting businesses across key international markets.
Who We Are
Your Trusted Business Support Partner
Scalable solutions for modern businesses. We combine skilled professionals with technology-enabled processes to handle
your sales, support, and operational needs across the UAE, USA, and global markets.
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Sales & Lead Gen
Our outbound teams connect with potential customers, qualify prospects and generate business opportunities through targeted B2B calling, lead generation and outbound campaigns.
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Technical Support
First-level technical support covering troubleshooting, ticket management, product assistance, issue identification and escalation, helping your customers receive timely assistance.
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Back Office & Data Operations
We manage essential operational tasks including data entry, document processing, verification, CRM updates, customer onboarding, order processing and administrative support.
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Accounting & Business Support
Assistance with bookkeeping coordination, accounting support, invoicing, financial data processing, VAT-related documentation and routine business administration.
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Website Development & Digital Solutions
We coordinate the development of company websites, service websites, landing pages and customised digital solutions, helping businesses establish a strong and professional online presence.
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Recruitment Process Outsourcing
We source and screen candidates according to your requirements, supporting candidate sourcing, screening, interview coordination, shortlisting and recruitment administration for operational and support roles.
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Outbound Calling & Business Development
Our calling teams engage prospective customers on behalf of your business across the UAE and USA. We handle structured outbound campaigns designed to introduce your services, identify business requirements and create genuine sales opportunities.
Ideal for: B2B services, banking support, accounting services, VAT services, digital solutions, websites and other business offerings.
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Appointment Setting & Qualified Lead Acquisition
Our teams identify relevant prospects, make the initial contact, understand their requirements and schedule appointments with interested decision-makers. From UAE business owners to USA-based companies, we help your sales team spend more time speaking with qualified prospects and less time searching for them.
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Customer Retention & Telemarketing Solutions
Our teams support businesses with follow-up calls, customer feedback, renewal reminders, service updates, satisfaction calls, reactivation campaigns and targeted telemarketing. We help businesses stay connected with their customers beyond the first interaction.
Why Businesses Choose Aura
More Than a Service Provider. Your Extended Business Team
At AuraGlobal InfoTech, we do not just handle tasks—we become an extension of your operations. By combining skilled professionals, modern technology, and streamlined processes, we eliminate operational bottlenecks so you can focus entirely on scaling your business across the UAE, USA, and beyond.
- 🌐 UAE & USA Focus
- 👥 Dedicated & Scalable Teams
- 🔄 End-to-End Business Support
- 🤝 Partnership-Driven Approach
- 📈 Growth-Focused Solutions
- 💻 Technology-Enabled Operations
- 💰 Cost-Effective Outsourcing
Our Commitment
0%
Professional Service. Reliable People. Measurable Results.
AuraGlobal InfoTech — Your Business. Our People. One Extended Team.
Professional Service. Reliable People. Measurable Results.
Your Business. Our People. One Extended Team.
How We Work
From First Contact to Measurable Results
At AuraGlobal InfoTech, we combine structured sales processes, customer support and business solutions to help UAE and USA companies reach the right customers, generate opportunities and manage their operations efficiently.
Understand
We Understand Your Business & Requirements We identify your target market, customers, services and objectives — whether you need sales, lead generation, customer support or business process assistance.
01Identify
We Find the Right Opportunities Our teams identify and approach relevant UAE and USA businesses and decision-makers through targeted outbound calling and lead-generation campaigns.
02Connect
We Start the Conversation We professionally engage prospects, understand their requirements and introduce the relevant solution — from business banking and account-opening support to accounting, VAT, websites and other business services.
03Qualify
We Turn Conversations Into Qualified Leads We understand the prospect's requirements, verify their interest and qualify genuine opportunities before moving them to the appropriate sales or service team.
04Support
We Stay Connected With the Customer Our customer-support teams handle voice, chat, email and follow-ups, ensuring customers receive professional and consistent assistance throughout their journey.
05Deliver & Grow
We Measure, Improve & Scale We monitor performance, improve the process and scale our teams as your business grows — creating a long-term outsourcing partnership.
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Understand → Identify → Connect → Qualify → Support → Grow
From generating the first lead to supporting the customer beyond the sale, AuraGlobal InfoTech works as an extension of your business.
From generating the first lead to supporting the customer beyond the sale, AuraGlobal InfoTech works as an extension of your business.
Who We Serve
Supporting Businesses Across Industries
We provide specialized outsourcing, customer support, and lead generation solutions tailored to the unique operational demands of modern industries.
Ready to Grow With Us?
Our outbound teams are ready to connect your business with the right decision-makers across the UAE and USA. Let’s start the conversation.
We provide professional BPO, customer support, sales, and digital solutions to help businesses operate efficiently and scale globally. Your Business. Our People. One Extended Team.
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